Course curriculum

    1. Land Acknowledgement

    2. Sarah, Co-Founder & our amazing CEO!

    3. Cherry, Co-Founder & our incredible Tech Guru!

    4. Jessie, Alli Clinical Operations Wonderwoman!

    5. Josefina, Alli Community Expert

    6. Alex, Client Care Extraordinary Coordinator!

    1. Keys to Your Onboarding Success

    2. What are Level Up Labs?

    3. Level Up Labs-Your Cohort Collection of Replays

    1. Login into Gmail

    2. Google Meet Personal Link

    3. Getting to Your Therapy Room from the Portal

    4. Disabling Gemini in Google Workspace

    5. Create Your Email Signature

    6. Client Communication through Email

    7. Vacations Automated Response

    1. Creating Your Slack Account

    2. How to Sign In and start using Slack

    3. Your Slack Profile

    4. Setting Up Your Notifications and Preferences

    5. Starting a Conversation

    6. Slack Channels

    7. Slack Channels - Bookmarks

    8. Slack Etiquette

    9. Slack Extra Tips

    1. Decision Tree: Is this an Admin or Supervisor Concern?

    2. Support Process

    3. Admin Ticket Submission Process

    4. Client Experience when Submitting Tickets

    5. How to Handle Your Clients Tickets

    1. Review Pre-Onboarding: Attracting Clients with Your Authentic Voice

    2. Supervisor Insights: Embracing Self Promotion

    3. Overview of Ways to Establish Your 80/20 Footprint

    4. Required vs Optional Self Promotion

    5. Establishing your Professional Presence through Psychology Today

    6. Get Involved with Social Media at Alli

    7. Establishing a Professional Presence through Facebook

    8. Establishing a Professional Presence through Email

    9. Directories and Listings For Self Promotion

    10. Maintaining CRPO Standard 6.2 and Compliance in Advertising

    11. Embrace Tracking and Experimentation

    12. Using the Dashboard to Help Track and Evaluate Success (Portal will be Updated Sept 2)

    13. Summary of Course & Ownership of Your Online Presence

About this course

  • Free
  • 95 lessons
  • 16 hours of video content

Discover your potential, starting today